FOR EMPLOYERS
The Modern MSK Triage Platform and Digital Front Door for Orthopedic Practices
HURT! provides orthopedic practices and health systems with a unified MSK triage platform that functions as a structured digital front door for musculoskeletal care.
HOW IT WORKS
Employer MSK Access, Powered by HURT!
One front door for employee MSK needs
‒ across benefits and workplace injuries
An injury or MSK concern occurs
At work, at home, or after hours—employees need clarity, not guesswork.
Instant human-led triage
Employees connect with a real MSK expert who listens, documents, and guides next steps in real time.
Directed care + ongoing visibility
Employees are guided to appropriate care, while employers gain clean documentation and reporting across the population.
Growth through Structure
We Don't Just Capture Requests ‒ We create Clarity at the Moment of Need.
Most MSK and injury costs don’t come from bad care — they come from confusion, delays, and the wrong first step.
HURT! acts as a human-led front door, guiding employees to the right next step immediately. That clarity reduces friction for employees, simplifies decisions for workplace teams, and keeps care on the right track from the start.
24/7
Human-led MSK access
< 2 minutes
Average time to live guidance
Real-time documentation
Supporting benefits and workplace workflow
The Return on
Modern, Total, MSK Access
When MSK triage is structured through a digital front door, performance improves across growth, operations, and executive oversight.
Fewer unnecessary escalations
Early, human-led direction helps ensure injuries start in the right place—reducing delays, confusion, and avoidable downstream complexity.
Intentional steerage, not self-navigation
Employees are guided to the appropriate level of care and preferred providers—rather than being left to guess in the moment.
Reduce MSK & urgent care costs
When employees get clear guidance immediately, unnecessary ER visits, duplicate care, and avoidable urgent care use drop out of the system.
Clear, defensible visibility
Employers gain population-level insight into access patterns, site of service, and time to triage—without adding administrative burden.
Performance That Speaks for Itself
Real metrics from orthopedic practices using HURT!
4.5
Demand Capture Increase
Through Structured Digital Entry
24 7
Always available
Human-led MSK access
2 min
To live guidance
Fast and real response
FAQ
HURT! gives employees immediate access to orthopedic expertise at the moment they need it — before they are left navigating the healthcare system on their own. It connects people to the right level of attention quickly, sitting alongside existing benefits without replacing them. For employees, it means faster answers and less uncertainty when something hurts.
No. HURT! provides structured clinical direction — not medical treatment or diagnosis. Orthopedic-trained specialists assess the situation and provide clear guidance on next steps. The goal is to make sure the right person sees the right specialist at the right time, not to replace the clinical relationship.
When a workplace injury occurs, employees receive immediate MSK guidance and clear direction on next steps — reducing uncertainty, minimizing unnecessary escalation, and ensuring nothing falls through the cracks. Employees get answers fast. HR and safety teams get structured visibility into how workplace injuries are being handled.
HURT! is designed for fast, low-friction activation. Your team receives a structured onboarding package that includes access configuration and communication support. Most employer activations are live within a few weeks with no disruption to existing operations.
Orthopedic Access, Reimagined
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