HURT! Pass is a priority access tool built into the HURT! platform. It enables orthopedic practices and health systems to create configurable priority pathways for designated populations — such as employer partners or community organizations — so their members can receive prompt, organized access to orthopedic care without disrupting standard clinical workflows.

How is prioritization managed?

Orthopedic practices maintain full control over how partner-designated patients are prioritized within their scheduling system. HURT! Pass adds a structured priority layer on top of existing triage and scheduling infrastructure — it does not override clinical judgment or create parallel systems.

Can we offer HURT! Pass to multiple partners?

Yes. HURT! Pass supports multiple employer and community partners simultaneously, each with their own custom partner-linked routing. Co-branded passes can be issued per partner, and utilization is tracked separately for each organization inside SuperDash — giving you clear visibility into which partnerships are performing.

How does HURT! Pass connect to 24/7 triage?

HURT! Pass is fully integrated with HURT!'s 24/7 MSK triage infrastructure. When a HURT! Pass holder submits an injury or concern, they are routed through the same triage workflow as all other patients — but with the priority designation applied. This means faster scheduling handoffs and no separate intake process for your clinical team.

PLATFORM

ACCESS ACTIVATION | HURT! PASS

Priority Access Infrastructure for Employers and Community Partners

HURT! Pass enables structured VIP scheduling for employers and community partners. You control prioritization while gaining measurable visibility into partner engagement.

See how HURT! Pass integrates with triage and scheduling.

Image of a "HURT! Pass" header with a list of names, injury types, types, and case statuses.

What Structured Partner Access Unlocks

Stronger Employer & Community Bonds

Support preferred provider positioning with defined priority access.

Controlled Scheduling Prioritization

Maintain full authority over how partner-designated patients move through your system.

Partner-Level Visibility

Monitor utilization and performance inside SuperDashboard.

Measurable Direct-to-Partner Growth

Convert strategic relationships into trackable orthopedic case flow.

See How HURT! Pass

Fits Into Your Access Strategy

In a live demo, explore how structured partner access integrates with 24/7 MSK triage, workers’ compensation workflows, and your scheduling model to support scalable growth across your organization.

A table displaying injury submissions with names, injury types, case statuses, and an overall indicator for a service called "HURT! Pass."

STRUCTURED VIP SCHEDULING

A Defined Access Pathway Into Your Orthopedic Ecosystem

HURT! Pass creates configurable priority pathways without disrupting clinical workflows.

Custom partner-linked routing

Integrated with 24/7 MSK triage

Fully trackable inside SuperDashboard

List of names and types with some marked as "HURT! Pass" in a case management interface.

WORKFLOW INTEGRATION

Partner Access Without Operational Friction

Built to function inside your existing triage and scheduling structure.

No parallel systems

Clear partner case identification

Centralized visibility for operations and leadership

DIRECT-TO-EMPLOYER AND COMMUNITY STRATEGY

Turn Strategic Relationships Into Measurable Access

Structured access strengthens long-term employer and community partnerships.

Employer-level utilization insight

Data to support contract discussions

Integrated into your digital front door strategy

Success Stories

No items found.

RESOURCES

Insights, best practices, case studies, and more

— built for the way finance teams work

Blog Post

Recover Faster With the HURT! App

Most injured patients don't need the ER — they need expert advice, fast. Dr. Brett Miller, orthopedic specialist and HURT! founder, explains how the free app connects injured patients directly to an orthopedic specialist in under four minutes, helping them skip costly and unnecessary ER visits. With 100% of members kept out of the ER since launch, HURT! is redefining how bone and joint injuries get treated from the very first moment.

Blog Post

The Three Lanes of Orthopedic Access

Patients don't leave because of the care. They leave because they couldn't get to it. Learn the Three-Lane Model and what it means for your orthopedic practice.

‍

FAQ

HURT! Pass is priority access infrastructure for employers and community partners. It creates a defined, expedited scheduling pathway for designated populations — so partner-affiliated individuals receive prompt, organized access to your orthopedic team.

Your practice maintains full control over how partner-designated patients are prioritized within your scheduling model — fully integrated into your existing workflow, with no disruption to how your team operates.

Yes. HURT! Pass supports multiple employer and community partner relationships simultaneously, each with their own defined access pathway and trackable inside SuperDash.

HURT! Pass integrates directly with HURT!'s 24/7 MSK triage platform. Partner-affiliated individuals enter through the same structured triage workflow, with their case routed appropriately into your scheduling team.

Get in Touch

Chronic MSK Demand Should Not Be Left to Chance

Joint Score transforms arthritis screening from a passive website tool into a coordinated entry point within your orthopedic access strategy.

Tablet screen displaying injury case management dashboard with person names, injury details, urgency status, and options for new injury or message.

6+

Modules Tracked in One View

Real-Time

Performance Visibility

24/7

Access Monitoring